David Holl speaks to executives from monitoring centers and emergency communication centers about their involvement in the initial pilot programs for the AVS-01 standard.

Mark McCall, Chair of the TMA AVS-01 Committee, explains the collaborative effort between the alarm industry and public safety professionals and how the new standard aims to refine alarm notifications and the quality of alarm information.

Technology advances, staffing shortages and other influences, are reshaping the traditional guarding and monitoring industries concurrently.

Artificial intelligence, analytics and other sensing technologies are expected to play a key role in responding to intrusion and other life safety alarm events.

Too many central stations consider video to be a particularly complex operation, which in turn bogs them down with execution delays while others take market share. Follow these five approaches to seize the moment.

Remote video monitoring is not a new concept. And while its application has remained for the most part limited and narrow in scope for years, its trajectory is on the cusp of spiking.

Subject matter experts from the central station and automation software marketplace address some of the best approaches that security dealers and integrators can follow to up their remote video monitoring game.

Installing security contractors share guidance and wisdom — hard earned and battle proven — to help pave the way for other industry brethren excel in the exciting realm of remote video monitoring.

For security dealers, partnering with a wholesale central station means they do not have to operate their business in isolation. 

The new TMA ANSI standard is approaching publication and implementation.